We can confirm that all of our furniture can be left outside all year round. However we do recommend to purchase one of our winter protective covers for your furniture. Our covers provide superior protection from the elements. We strongly advise that all cushions should not be stored underneath your protective cover, otherwise the cushions will become water stained. In addition all cushions should be stored in a dry location when not in use.
To clean our cushions, we recommend a simple hand wash with warm soapy water and a clean cloth. Our cushions are not machine washable and cannot be tumble dried.
All of our PE Rattan products provide UV protection to ensure they do not fade in sunlight, resulting in years of enjoyment. Please see our cushion care guide for more details.
We recommend cleaning your furniture without the cushions at least once a year. Brush the furniture down to remove leaves and debris. Use warm, soapy water and a soft cloth to wipe dirt away. After the dirt has been removed we recommended rinsing your furniture.
Many of our furniture ranges come fully assembled, as they are fully aluminium welded. The only components which usually require assembly is our tables, parasols and storage boxes. Please note that some furniture ranges come in sections and will require assembly.
Yes we can confirm all of our glass has been tempered for your safety.
Yes all of our rattan will contract and expand based on the current weather conditions. In warm weather, our rattan will expand and then contract back to its original state once temperatures become cooler. This is a completely normal trait for rattan garden furniture and in result will stop the weave from snapping and becoming brittle in the winter months.
Please avoid leaving reflective objects on your table in direct sunlight (Glasses, Bottles, Ornaments) as this may lead to your rattan damaging in the sun.
Please note many of our rattan weaves are made up of varying colour strands and the strands can vary in thickness due to the items being handmade. These variations can look slightly different once in your garden dependent on the level of sunlight and the design of each set may mean your weave is woven in different configurations. The colour can also vary, in the morning some ranges may look a little greyer and in the afternoon the sun may pick out more beige tones. All our photos have been taken in different settings and lighting. All our items are handwoven; no weaving is identical throughout our sets. All finishing strands are pinned in place to assure they do not unravel.
Rising tables are designed to be easily raised or lowered. We have designed these tables with no moving parts to ensure the most durable design. Our rising tables come with either an easy lock in, lock out mechanism or a gas lift lever.